Sample result · a made-up DoorDash report · checked today
Sample restaurant: $66.55 in charges that may be worth disputing
Every number on this page is made up. It's the page an owner sees after uploading a report, so you can see what the free check gives you before you upload anything.
These are charges that may be worth disputing, not money you're owed. DoorDash decides every dispute, and each one it accepts is credited back to your payout.
DoorDash gives you 14 days to dispute, counted from the delivery date. Rules checked Nov 2026.
1 of the 4 charges worth disputing is a complaint DoorDash says it usually doesn't charge restaurants for. Look for "App usually covers this" below.
Deadlines are counted from your report's "Date" column. DoorDash counts its 14 days from the delivery date, so check any close deadline in DoorDash.
What unlocking gives you
On a real report, $19 unlocks the dispute steps for every charge worth disputing. For each one: which items to tick and which reason to choose in DoorDash's form, what proof to have ready, and a message for DoorDash Support if the dispute is turned down. Here is the first of this sample's 4, exactly as an owner sees it.
Not a law firm · not a substitute for the advice of an attorney · not affiliated with DoorDash, Uber Eats, Grubhub or ezCater
- Tick: Pad Thai
- Choose the reason closest to: the order was ready on time
- Submit by Nov 13, 2026.
Have ready in case DoorDash turns it down:
- The time the order was marked ready, from your tablet or register
- The time the driver picked it up, from the order's details in DoorDash
If DoorDash turns it down: message for DoorDash Support
Order DD-47850, 2026-10-30: error charge of $16.00 Hello DoorDash support, We'd like to dispute this error charge. The customer reported the order as late or cold. The order was ready at [time ready] and picked up at [pickup time]. Any delay after it was ready was in pickup or delivery, not in our kitchen. DoorDash's merchant help page says it typically doesn't issue error charges for late deliveries or temperature issues. Please reverse the $16.00 charge. Thank you, Sample restaurant
The other 3 charges worth disputing get the same. This is a sample and can't be bought: it's here so you can see what you'd get before uploading anything.
Every charge
| Date | Order | What the customer said | Charged | Our take |
|---|---|---|---|---|
| Oct 30 | DD-47850 | Cold food Pad Thai |
$16.00 | Worth disputing 4 days left App usually covers this DoorDash says it usually doesn't charge restaurants for late deliveries or cold food. |
| Nov 3 | DD-48020 | Order never delivered Burger, Fries, Shake |
$31.80 | Worth disputing 8 days left Have proof the driver picked it up, like the pickup time. |
| Nov 5 | DD-48177 | Incorrect item Large Fries |
$4.25 | Worth disputing 10 days left Have proof it was made as ordered, like the ticket or a photo of the order. |
| Nov 7 | DD-48213 | Missing item Spicy Chicken Sandwich |
$14.50 | Worth disputing 12 days left Have proof it left complete, like the ticket, a packing photo or a camera still. |
| Nov 1 | DD-47911 | Missing item Side Ranch |
$1.50 | Not worth it Too small to be worth your time. |
| Oct 16 | DD-47302 | Missing item Wings (10pc) |
$18.99 | Past the deadline DoorDash allows 14 days from the delivery date to dispute. This one closed on Oct 30. |
| Oct 9 | DD-47011 | Incorrect item Caesar Salad |
$12.00 | Already handled Already handled (status: Disputed). |
On a real result, this is where the owner's private link is explained: it opens the page again for 90 days, until the report and results are deleted, and the check can be deleted sooner.
Try it with your own report
Download your error-charge report from DoorDash, Uber Eats, Grubhub or ezCater (the guides show the clicks) and upload it on the home page. Want to watch the upload work first? Download this sample report and upload that.
unComped News
What changed on DoorDash, Uber Eats, Grubhub and ezCater this week, and what it means for your restaurant. A 3-minute read, free, once a week.
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